![]() ![]() On Friday we discovered that a small percentage of the more than 3,000 product combinations that include Photoshop weren’t in the authentication list.Unfortunately this bit quite a few people trying to obtain CS3 serials. Licensing customers have been in bit of a bind: even though they’re authorized to use a CS2 serial on multiple machines, the beta site is configured to issue serials that can be activated on only two machines.If you’re a licensing customer, please send mail to so that we can follow up with you (see details below). Some people are typing in the 20-digit serial number that’s visible in the CS2 About box.That makes total sense, except that the serial number is actually 24 digits long! That is, you need to get your serial number from your product materials (tips here). #SERIAL NUMBER FOR PHOTOSHOP CS2 SERIAL NUMBER#Īgain, we’re working to make this clear on the serial number acquisition page. A lot of people aren’t reading the instructions on the Labs site. ![]() Many are typing their CS2 numbers into CS3, then complaining that it doesn’t work. If you’re still having problems with serial numbers and CS3, please send mail to Important: in order to handle the process efficiently, your email needs to contain the following info (I suggest copy/paste): We’re working to make the instructions harder to miss. #SERIAL NUMBER FOR PHOTOSHOP CS2 SERIAL NUMBERS#
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